Refund policy

When you receive the item, please check if the item is different from the one you ordered or if the item is missing.

[About initial failure]
We make every effort to ensure the quality, but if the product is damaged or defective, we will accept returns or exchanges. In that case, we will bear the return shipping fee.

Please be sure to contact us by email or phone within 7 days after receiving the item.

We apologize for the inconvenience, but please attach a photo of the damaged or defective part and specify the situation in as much detail as possible before contacting us.

Please do not discard the cardboard boxes etc. that you are packing until you confirm that the product is not defective.

We will respond as soon as possible, but please note that it may not be possible to replace it immediately depending on the stock status.

Regarding refunds in the case of returned goods due to defective products, we will promptly refund to the specified account.